The energy transition, marked by the shift from fossil fuels to renewable sources, represents a critical milestone in the global efforts to combat climate change, address environmental pollution, and...
The energy transition, marked by the shift from fossil fuels to renewable sources, represents a critical milestone in the global efforts to combat climate change, address environmental pollution, and...
Marketing intelligence and advisory firm Guidehouse Insights recently named Oracle Energy and Water the top provider in its 2023 Leaderboard for Digital Customer Engagement and Experience Analytics. This latest...
How Improving the Customer Experience Streamlines Operations An increasing number of Utilities are being asked to do more with less, but it can be a real challenge to figure out...
In today’s rapidly changing business landscape, the term “leadership crisis” has become more than just a buzzword; it’s a pressing reality. Recent surveys have shown that only a mere...
The path to better utility CX is at times a bumpy ride. As the very nature of how the utility operates and engages with its customers changes, and as...
The energy transition is happening now. As we move deeper into this massive shift in how energy is generated, delivered, and used, there is a lot of excitement and...
Utilities have been making inroads into the “Beyond The Meter” marketplace for several years with varying degrees of success. Given the critical role that BTM products and services play...
In today’s energy transition era, the role of the regulator – be this a state PUC, city council, or utility board – has a growing and critical role in...
July 5, 2023, Atlanta, GA – FOR IMMEDIATE RELEASE – Frankie McDermott, the Chief Operating Officer of the Sacramento Municipal Utility District (SMUD) and a member of the U2030...
In the current state of constant change, utilities are working to get “ahead of the curve’ with eir own innovation organizations and processes. This is especially true in the...