Emergency Preparation & Response Center of Excellence Abstract:As the frequency and severity of business disruptions grow, so do the challenges for utilities to continue providing reliable, affordable, safe, and...
Emergency Preparation & Response Center of Excellence Abstract:As the frequency and severity of business disruptions grow, so do the challenges for utilities to continue providing reliable, affordable, safe, and...
Transformative Leadership Center of Excellence Meeting Abstract: Inclusivity is a competitive advantage. Research from McKinsey shows that gender-diverse and culturally diverse leadership teams outperform their homogeneous peers by over...
Gone are the days when providing reliable, safe, and affordable power is enough. Today, the utility industry is on a mission to deliver sustainable energy solutions that meet the...
The energy transition, marked by the shift from fossil fuels to renewable sources, represents a critical milestone in the global efforts to combat climate change, address environmental pollution, and...
The path to better utility CX is at times a bumpy ride. As the very nature of how the utility operates and engages with its customers changes, and as...
In today’s energy transition era, the role of the regulator – be this a state PUC, city council, or utility board – has a growing and critical role in...