Tackling the Energy & Water Capacity Dilemma

U2030 and Georgia Power are teaming up to offer the Design Thinking Masterclass, "U2030 Design-Think-a-Thon: Breaking Down Silos to Overcome the Energy & Water Capacity Dilemma." It will be held at Georgia Power's headquarters May 14-15, 2024, and will kick off with an optional community service project with Park Pride. Esteemed behavioral scientists from SeeChange Institute, Dr. Beth Karlin and Dr. Sea Rotmann, will guide participants in developing silo-busting solutions to solve the widening energy and water supply and demand gap, emphasizing collaboration strategies at the intersection of customer experience (CX) and operational excellence.

Event Methodology

Design Thinking, which you will learn and practice during this masterclass, will allow you to explore the depths of your creativity in a safe space, elevate your problem-solving skills, and acquire the tools and resources to effect positive change.

Key Takeaways

  • Step into a world of innovation, transformation, and engagement
  • Engage in hands-on learning experiences and guidance to create action plans
  • Expand your network of professionals who would like to help you succeed

Who Should Attend

This masterclass is designed for utility professionals from customer and operations-focused departments and individuals specializing in innovation and transformation.

Participating will give you valuable insights into navigating this complex landscape and contributing to developing sustainable solutions.

Attendees
Join early registrants from these companies for what will be an unforgettable event:

2024 Meeting Facilitator

Beth Karlin

CEO
SeeChange Institute

Luke Peterson

General Manager
Hibbing PUC

Dr. Sea Rotmann

Scientist
See Change Institute

2024 Meeting Facilitators

Dr. Beth Karlin

CEO
SeeChange Institute

Luke Peterson

General Manager
Hibbing PUC

Dr. Sea Rotmann

Scientist
See Change Institute

Georgia Power
to Host 2024 Design Thinking Masterclass
with Leadership from
Latanza Adjei
Chima Chijioke &
Cheryl Davis

Featured Presenters


Latanza Adjei​

Senior Vice President, CX,
Georgia Power


Chima Chijioke

Vice President of Customer Services Georgia Power


Patrick Pent

Director Customer Engagement
Technology Solutions
Southern Company


Cheryl Davis

Director, Managed Accounts
Georgia Power


Kim Greene

Chairman, President & CEO
Georgia Power


Beth Karlin

CEO
See Change
Institutee


Luke Peterson

General Manager
Hibbing PUC


Jennifer Spearman

Manager, Customer Engagement
App Development
Southern Company


Shawn Adderly

Senior Manager, Transmission Performance
PG&E


Dwight Scruggs

Vice President, BD
Cinch Home Services


Paul Applegate

Vice President, Alliances & BD
InvoiceCloud


Vanessa Edmonds

Executive Director
Utility 2030 Collaborative


Christina Corcoran

COO
Utility 2030 Collaborative


Mike Smith

Principal
Utility 2030 Collaborative


Dr. Sea Rotmann

Scientist
See Change Institute


Vanessa Edmonds

Executive Director
Utility 2030 Collaborative


Mike Smith

Principal
Utility 2030 Collaborative

Agenda

Registration Information

MEMBERS
Registration Information
U2030 Utility & Vendor Member Companies

If you are a U2030 member representing a utility or vendor company, you receive a block of attendee passes for each U2030 event.

Not sure if you’re a member? Email Mike Smith at [email protected] to find out.

Members Who Need Additional Tickets

NON-MEMBERS
Utility Non-Members


If you are a utility employee and do not have a corporate membership but wish to attend this event, you can register for a non-member ticket. If you become a member within three months after the event, we will credit your ticket price to your membership invoice. The registration link is coming soon.

Vendor Non-Members

If you are a vendor who wishes to participate, email Mike Smith at [email protected].

Hotel Information

Hilton, Atlanta

Address: 255 Courtland Street NE Atlanta, GA 30303

Room Rate: $209/night, expires April 13, 2024

Room Block Link: https://book.passkey.com/go/think 

Website: Hilton Atlanta Downtown Hotel – Home
P: 404.221.6350

Energize Your Utility
Transformation Efforts

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