U2030 & Oracle Introduce "The Future of Utility Service" Masterclass
Overview
The Utility 2030 Collaborative (U2030) and Oracle Energy & Water have teamed up to deliver the inaugural 2024 Futures Thinking Masterclass. Focused on "The Future of Service," this transformative event is designed to ignite innovative thinking and strategic planning.
Taking place at the inspiring Oracle Industry Lab on June 4-5, 2024, this exclusive gathering will bring together industry leaders, visionaries, and experts to explore and envision the future of utility services at the intersection of utility customers and operations.
By participating in this masterclass, you will learn the Futures Thinking Methodology, gain valuable insights, exchange ideas, and develop strategies to navigate the evolving landscape of service provision and ensure your organization is prepared for the challenges and opportunities ahead. Don't miss this opportunity to shape the future of service delivery!
Shape the Future Utility Services
U2030, Oracle, and InvoiceCloud have teamed up to deliver the inaugural 2024 Futures Thinking Masterclass, "The Future of Service." Taking place at the inspiring Oracle Innovation Lab in Deerfield, IL, on June 4-5, 2024, this intimate gathering will bring together 40 industry leaders to envision the future of utility services at the intersection of utility customers and operations. Community and industry leaders will set the stage with insightful keynotes and a panel discussion, offering perspectives on the current landscape of utility service and emerging trends shaping their future. Futures Thinking leaders from Oracle will guide participants in envisioning the future of utility service and co-creating solutions. Don’t miss this dynamic exchange of ideas and insights that will shape the trajectory of the industry.
Futures Thinking Methodology
Futures Thinking is a systematic and strategic approach to anticipating and understanding possible future scenarios by considering multiple perspectives and drivers of change. It involves analyzing trends, uncertainties, and potential disruptions to develop a holistic view of future possibilities. This methodology helps individuals and organizations make informed decisions, adapt to emerging challenges, and plan for plausible futures.
Key Takeaways
- Step into a world of innovation, transformation, and engagement
-
Engage in hands-on learning experiences and guidance to create action plans
- Expand your network of professionals who would like to help you succeed
Who Should Attend
This masterclass is designed for utility professionals from customer and operations-focused departments and individuals specializing in innovation and transformation.
Because it is limited to 40 participants, it is a “by invite-only” opportunity for U2030 Members, other North American utility company employees, and companies in Oracle's partner network. To request an invitation, please email Mike Smith at [email protected].
2024 Meeting Facilitators
Ahmad Ababneh
PG&E
Vanessa Edmonds
Utility 2030 Collaborative
Jod Kaftan
Oracle Energy & Water
Kim Grego
Oracle Energy & Water
2024 Meeting Facilitators
Ahmad Ababneh
PG&E
Ajit Apte
BGE
Jod Kaftan
Oracle Energy & Water
Kim Grego
Oracle Energy & Water
Oracle Industry Lab Providing Inspirational Backdrop for
U2030 Future Thinking Masterclass
Featured Presenters
Daniel C. Shapiro
Dave Kohn
Regional Partnerships
City of Chicago Dept of Water Management
Ajit Apte
Mike Smith
Christina Corcoran
Paul Applegate
Jod Kaftan
Kim Grego
Vanessa Edmonds
Mike Smith
Christina Corcoran
Paul Applegate
Travis Murray
Ahmad Ababneh
Agenda
5:00 PM – 6:00 PM – Hosted Happy Hour – Cooper’s Hawk Winery & Restaurant (walking distance from hotel)
8:30 AM – 9:00 AM – Breakfast
9:00 AM – 9:15 AM – Introductions & Welcome
-Vanessa Edmonds, Executive Director, U2030 & Christina Corcoran, COO, U2030
9:15 AM – 9:45 AM – Equity & Inclusion in California’s Energy Transition: Commitments by PG&E & Stakeholders
-Ahmad Ababneh, Vice President of Transmission & Substation Operations, PG&E
9:45 AM – 10:15 PM – Building a Greener Future: Mayor Shapiro’s Strategies for Sustainable Services
– Daniel Shapiro, Mayor, Village of Deerfield, IL
10:15 AM – 11:00 AM – Fireside Chat: Collaborative Waters: Building Partnerships for a Sustainable Utility Future
-David Kohn, Deputy Commissioner of Regional Partnerships, City of Chicago Department of Water Management
-John Bitzan, Application Sales Manager, Oracle
11:00 AM – 11:15 AM – Break
11:15 PM – 12:15 PM – Ignite Talks: Enlighten Us but Make it Quick Experience dynamic and fast-paced Ignite Talks where speakers each have 5 minutes and 20 visual slides to deliver impactful insights on key topics shaping the Future of Utility Service.
-Shawn Adderly, Senior Manager, PG&E
-Valerie Williams, Senior Manager, Liberty
-Paul Applegate, Vice President, InvoiceCloud
-Mike Smith, Principal, U2030
12:15 PM – 1:00 PM – Lunch
1:00 PM – 1:45 PM –Fireside Chat: BGE’s Holistic Approach Reshaping Utility Services to Reach At-Risk Customers & Beyond
-Ajit Apte, Vice President of Customer Operations, BGE
1:45 pm – 2:45 PM – Utility Townhall: Current and Upcoming Projects
Join cross-company utility employees who will convene in roundtable breakouts to explore the Future of Service, sharing insights, challenges, and collaborative solutions for advancing their projects.
2:45 PM – 3:45 PM – Oracle Industry Lab Tours (3 groups)
Embark on an exciting journey through the Oracle’s Industry Lab, where innovative test beds are incubating solutions to address intricate challenges across diverse industries, offering visitors an immersive glimpse into the future of technology and business in these areas:
-Future of Customer Service
-Future of Operations
-Future of Assets
3:45 PM – 4:00 PM – Break
4:00 PM – 5:00 PM – Afternoon Keynote: Navigating the New Utility Frontier: Leveraging Technology to Improve Service Delivery at NiSource
-Fred Gomos, Director of Strategy & Risk Integration, NiSource
6:00 PM – 8:00 PM – Hosted Dinner – Saranello’s (located in The Westin Chicago Northshore Hotel)
8:00 AM – 8:30 AM – Breakfast
8:30 AM – 8:45 AM – Wednesday Welcome
-Ahmad Ababneh, Vice President of Transmission & Substation Operations, PG&E
8:45 AM – 9:45 AM – Futures Thinking Introduction & Training Segment
1) Futures Thinking Unveiled
2) Why Our Industry Needs Futures Thinking
3) Signals and Drivers
-Jod Kaftan, Head of Product Design & Research, Infrastructure Industries, Oracle
-Kim Grego, Senior Marketing Manager, Oracle Energy & Water
10:00 AM – 10:15 AM – Break
10:15 AM – 11:30 AM PM – Futures Thinking Solutioning Segment
-Jod Kaftan, Head of Product Design & Research, Infrastructure Industries, Oracle
-Kim Grego, Senior Marketing Manager, Oracle Energy & Water
11:30 AM – 12:15 PM – Futures Thinking Group Presentations
12:15 AM – 1:00 PM – Silent Voting & Lunch
1:00 PM – 1:30 PM – Futures Thinking: Awards Ceremony
1:30 PM – 2:00 PM – Closing Session: How to Take Your Solutions Back to Your Company & Next Steps
-Ahmad Ababneh, Vice President of Transmission & Substation Operations, PG&E
-Jod Kaftan, Head of Product Design & Research, Infrastructure Industries, Oracle
-Kim Grego, Senior Marketing Manager, Oracle Energy & Water
-Vanessa Edmonds, Executive Director, U2030
Registration Information
Registration Information
U2030 Utility & Vendor Member Companies
If you are a U2030 member representing a utility or vendor company, you receive a block of attendee passes for each U2030 event.
Not sure if you’re a member? Email Mike Smith at [email protected] to find out.
Utility Non-Members
If you are a utility employee and do not have a corporate membership but wish to attend this event to learn more about U2030, you can register for a non-member ticket. If you become a member within three months after the event, we will credit your ticket price to your membership invoice. The registration link is coming soon.
If you are a vendor who wishes to participate, email Mike Smith at [email protected].
Hotel Information
The Westin Chicago North Shore, a Marriot Property
Address: 601 N. Milwaukee Avenue, Wheeling, IL 60090
Room Rate: $189/night – Expires May 3, 2024
Room Block Link: https://www.marriott.com/event-reservations/reservation-link.mi?id=1704471596532&key=GRP&app=resvlink
W: Microsoft Bing Travel – The Westin Chicago North Shore
P: 847.777.6500