Women Who SPARK Awards

Uplifting Women’s Contributions


Back for its third year, the U2030 Women Who SPARK Awards is a North American program recognizing women who have made great achievements in utility company transformation and innovation and are poised to take on even greater responsibilities in the future.

Elevating the achievements of these vibrant women, our goal is that they will be easily identified for roles with increasing responsibilities. We believe that recognizing and celebrating their accomplishments will inspire more women to pursue leadership roles and help to create a more diverse and inclusive industry.

Women Who SPARK Awards

2024 Awards Program
We are now accepting nominations for our 2024 awards program.

Award Categories

Solution Innovation Awards

Solution Innovations encompass products, programs, services, methodologies, processes, or technologies that address specific needs or challenges.

Award Categories Include:
Emerging Innovation Leader Award
Operations Innovation Award
Customer-Centric Innovation Award

Business Transformation Awards

Business Transformation significantly alters strategies, culture, business models, or other major business facets, enabling a major shift in how the business operates.

Award categories include:
Business Transformation Leadership TEAM Award
Diversity and Inclusion Award
Silo-Buster of the Year Award

Awards Ceremony

The recipients of these esteemed awards will be announced during an exciting awards ceremony on September 17, 2024 from 6:00 PM – 8:00 PM at The Thompson Hotel in Nashville, TN.

Presented as a highlight of the 2024 Annual SPARK Meeting, winners will receive an event pass along with the person who nominated them.

For questions about the awards, please email Vanessa Edmonds at [email protected].

2023 Award Winners

Recipients of our 2023 awards program were announced in Los Angeles on August 28, 2023. Winners include:

Individual Utility Executive Contributors:

Brandy Bolden
Chief Customer Officer, SMUD

Janisse Quiñones
Senior Vice President,
Electric Operations,
Pacific Gas and Electric Company (PG&E)

Transformation Leadership Team:

Lauren Preston
Vice President
Customer Care
Liberty Utilities

Katy Liddell
Senior Director
Change Management
Liberty Utilities

Katy Cook
Director Customer Experience
Liberty Utilities

Individual CX Leadership
Contributors:

Nicole Bates
Customer Services Manager
Mount Pleasant Waterworks

Kristina Coppernoll Mandrelle
Director
Customer Experience Design Consumers Energy

Abir Fakhreddine
Senior Product Manager
Ubicquia

Marci Westlake
Customer Service Manager
Truckee Meadows Water Authority (TMWA)

Valerie Williams
Senior Manager
Voice of the Customer (VoC) Program
Liberty Utilities

2023 Whitepaper

Our 2023 winners are featured in a 3-part whitepaper featuring their accomplishments.

Energize Your Utility
Transformation Efforts

Subscribe to Our Monthly Publication for Valuable Intel