How Improving the Customer Experience Streamlines Operations
An increasing number of Utilities are being asked to do more with less, but it can be a real challenge to figure out where to create efficiencies. Learn how LEXserv, the city services billing program for Lexington (KY), put an emphasis on providing a customer-friendly payment experience and how it helped them save 20 hours a month.
Click here to read Lexington’s success story.
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