FOR IMMEDIATE RELEASE – Atlanta, GA – April 10, 2024 – The Utility 2030 Collaborative (U2030) is excited to announce that it will feature a panel during its Design Thinking Masterclass, the U2030 Design-Think-a-Thon. Moderated by Mike Smith, a Principal with U2030, the panel is called “Embracing Industry 4.0 and Bridging Organizational Divides”. It features esteemed industry leaders: Patrick Pent, Director of Customer Engagement Technology Solutions, Southern Company; Jennifer Spearman, Manager of Customer Engagement App Development, Southern Company; Shawn Adderly, Senior Manager of Transmission Performance Center, PG&E; and Paul Applegate, Vice President, Alliances & Business Development, InvoiceCloud.
Panelists will delve into the transformative impact of Industry 4.0, exploring the digital technologies reshaping utilities and the profound organizational adaptations required to break down departmental barriers. Moreover, they will explore collaborative strategies spanning customer relations, operations, and IT domains, essential for navigating the dynamic landscape of distributed energy and enhancing customer engagement.
Mr. Smith says, “This panel brings decades of expertise in the utility industry’s digital transformation journey that is both an enabler and a challenge in breaking down barriers across the utility enterprise. This panel will discuss collaboration strategies across customer, operational, and IT departments, which is crucial in adapting to the evolving landscape of distributed energy and customer engagement. We look forward to this session, the entire U2030 Think-a-Thon, and engaging with our members and guests at the event.”
As U2030 continues to lead the industry in solution development through innovative event formats, this masterclass showcases its commitment to fostering collaboration and innovation within the utility sector alongside utilities like Georgia Power, Southern Company, PG&E, and others.
Scheduled for the second day of the Design Thinking Masterclass, May 15, 2024, from 8:45 AM to 9:00 AM, this panel session marks a pivotal opportunity for industry leaders to glean insights from forward-looking utility professionals.
Design Thinking Segment
Following the panel, participants will engage in the masterclass’s Design Thinking solution development segment led by renowned behavioral scientists from the SeeChange Institute, Dr. Beth Karlin, and Dr. Sea Rotmann. With their guidance, attendees will identify and address entrenched silos within their organizations, paving the way for collaborative solutions that drive sustainable innovation.
Learn More
For further information and registration, please visit the May 2024 Masterclass page on the Utility 2030 Collaborative website: https://www.utility2030.org/may-2024-masterclass/
About the Utility 2030 Collaborative:
The Utility 2030 Collaborative (U2030) is a dynamic community of utility professionals dedicated to amplifying the impact of utility transformation efforts. Focused on the success and personal well-being of our diverse membership body, U2030 is a knowledge transfer change agent at the nexus of utility customers and operational excellence. For more information, please visit www.utility2030.org.
Press Contact:
Marlene Rosenberry
Utility 2030 Collaborative
Email: [email protected]
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