Case Study
Case Study
When the Lights Go Out, Collaboration Turns On SMUD’s Mixed Utility Workgroup Builds Collective Resilience
Challenges Outages are among the most complex and high-pressure challenges utilities face, requiring rapid operational execution and resilient crisis leadership. SMUD partnered with U2030 to host a Mixed Utility Outage…
Jul 28, 2026
1 min
Case Study
Overcoming Energy Transition Hurdles for Multi-Utility Workgroup Aligning Vision, Sharing Blind Spots, and Advancing Zero-Carbon Goals
Challenges As utilities race toward carbon-neutral futures, collaboration is critical. Recognizing shared challenges, U2030 convened leaders from several…
Jul 28, 2026
2 min
Case Study
Transforming Asset Management for a Sustainable Future at SDG&E From Alignment to Action
Challenges San Diego Gas & Electric (SDG&E) is committed to leading the charge toward a more sustainable energy…
Jul 28, 2026
2 min
Case Study
INFLIGHT 2025: Helping Utilities Reimagine Affordability and Cost-to-Serve Turning Complex Challenges into Shared Breakthroughs
Challenges Affordability remains one of the utility industry’s most urgent challenges—balancing financial sustainability with empathy for customers struggling…
Jul 28, 2026
2 min
Case Study
SDG&E Transformation Readiness Driving Enterprise Alignment and Change Capability
Challenges Building on U2030’s ongoing strategic partnership with San Diego Gas & Electric (SDG&E), the Transformation Readiness initiative…
Jul 28, 2026
1 min
Case Study
Providing Executive Coaching to Support Liberty’s Customer First Program
Challenges Liberty Utilities launched its Customer First program to enhance service quality, streamline operations, and embed customer-centricity into…
Jul 28, 2026
2 min
Case Study
Advancing SMUD’s Voice of the Customer (VoC) Program Brandy Bolden’s Vision: Turning Feedback into a Force for Transformation
At Sacramento Municipal Utility District (SMUD), customer-centricity is a core strength – but Brandy Bolden, the company’s Chief…
Apr 14, 2026
3 min