SPARK Annual Meeting

Our hyper-connected futures

Examine how utility leadership, communities, and emerging technologies, like AI intersect - and how to navigate the tension between progress and humanity across all utility departments

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Date
Sept. 28-30, 2026
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Location
Saint Kate Hotel, Milwaukee, WI
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Format
3-day conference

Where innovation meets humanity

SPARK explores how utilities can thrive in a world where communities, technologies, and leadership are more interconnected than ever. Leaders examine the balance of innovation and humanity across AI, analytics, IoT, workforce strategies, customer experience, and cultural transformation.

Why it matters

The utility industry stands at a pivotal moment. Hyper-connectivity is reshaping how we serve customers, engage employees, and operate infrastructure. SPARK brings together leaders who are navigating this transformation - sharing real challenges, proven strategies, and bold ideas for the future.

The experience

Designed through U2030's Learning Experience Design lens, SPARK features interactive sessions, rapid-fire panels, Ignite Talks, and gamified experiences. Every moment is designed to deliver actionable strategies, meaningful connections, and real-world stories from peers who understand your challenges.

Outcomes

Leave SPARK with fresh perspectives on leading through complexity, practical frameworks for AI and digital transformation, a strengthened network of peer leaders, and renewed energy to drive change in your organization.

Built for utility leaders shaping the future

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Executive leaders

CEOs, COOs, CIOs driving enterprise strategy and transformation

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Customer experience leaders

VPs and Directors shaping customer trust and engagement

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Technology & innovation

Leaders integrating AI, analytics, and IoT into operations

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People & culture

HR and change leaders building workforce resilience

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Technology partners

Solution providers advancing utility transformation

Three days of transformative learning

Interactive sessions, rapid-fire panels, Ignite Talks, and gamified experiences designed for maximum impact.

28 Sept.

Day 1: arrival & opening

Setting the stage for hyper-connected futures

12:30 - 1:30 PM

Registration & welcome lunch

Check in, connect with fellow attendees, and prepare for the journey ahead.

1:30 - 2:30 PM

Opening keynote: our hyper-connected futures

Setting the vision for how utilities can thrive when communities, technologies, and leadership are more interconnected than ever.

2:45 - 4:00 PM

Interactive session: the AI imperative

Exploring how artificial intelligence is reshaping utility operations, customer service, and decision-making - and what leaders need to know now.

4:15 - 5:30 PM

Ignite talks: bold ideas in 5 minutes

Fast-paced presentations from utility leaders sharing breakthrough innovations and lessons learned.

6:30 - 9:00 PM

Welcome reception

Networking dinner and entertainment at Saint Kate's vibrant arts venue.

29 Sept.

Day 2: deep dive

Exploring innovation, workforce, and customer futures

8:00 - 9:00 AM

Breakfast & networking

Start your day with connections and conversations.

9:00 - 10:15 AM

Sponsor keynote

Industry insights from our headline sponsor on the future of utility technology.

10:30 AM - 12:00 PM

Breakout sessions track A & B

Choose from concurrent deep-dive sessions on customer experience transformation, workforce strategy, or digital operations.

12:00 - 1:30 PM

Lunch & peer roundtables

Facilitated discussions with peers facing similar challenges.

1:30 - 3:00 PM

Gamified experience: the connected utility

Team-based simulation exploring how to lead through disruption and build resilient, connected organizations.

3:15 - 4:30 PM

Rapid-fire panels

Quick hits on IoT, analytics, cultural transformation, and more.

6:00 - 9:00 PM

Women who SPARK awards dinner

Celebrating women who have made great achievements in utility company transformations.

30 Sept.

Day 3: action & commitment

Translating insights into impact

8:00 - 9:00 AM

Breakfast & reflection

Morning conversations on key takeaways.

9:00 - 10:30 AM

Leadership lab: personal action planning

Facilitated workshop to translate conference insights into concrete actions for your organization.

10:45 - 11:45 AM

Closing keynote: leading into the unknown

Inspiring close on leading with courage, humanity, and purpose in uncertain times.

12:00 PM

Closing lunch & departures

Final connections and commitments as we close SPARK 2026.

Travel & accommodations

Everything you need to plan your trip to SPARK 2026 in Milwaukee.

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Venue & hotel

Saint Kate - The Arts Hotel

139 East Kilbourn Avenue, Milwaukee, WI 53202

A vibrant arts hotel in the heart of downtown Milwaukee, offering modern comfort and creative inspiration.

Group rate
Available upon registration
flight

Airport information

General Mitchell International Airport (MKE)

Direct flights available from most major U.S. cities. The airport offers convenient access to downtown Milwaukee.

Distance to venue
~15 min drive
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Ground transportation

Rideshare services (Uber/Lyft) are readily available from the airport. The hotel is located in walkable downtown Milwaukee.

From airport
~$25-30 rideshare
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Attire & dress code

SPARK is a professional conference with a creative edge. We encourage business casual attire throughout the event.

Recommended
Business casual

Ready to SPARK your leadership?

Join utility leaders from across the industry for three days of innovation, connection, and transformation.

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