Privacy Policy

UTILITY 2030 LEADERSHIP COLLABORATIVE (U2030)

Effective Date: April 15, 2026 | Last Reviewed: April 15, 2026

The Utility 2030 Leadership Collaborative (“U2030,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.utility2030.org, use our Collective Brain Platform at members.utility2030.org, register for events, subscribe to our newsletter, or otherwise interact with our services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our Services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit to us, including:

Contact and identity information: name, job title, employer/utility company, email address, phone number, and mailing address
Account credentials: username and password for the U2030 Collective Brain Platform
Event registration data: attendance preferences, dietary restrictions, accessibility needs, and payment information
Membership information: organization type, service territory, and role within the utility sector
Communications: messages sent via email, contact forms, or the platform
Survey and feedback responses: program evaluations and satisfaction surveys
Newsletter subscription: email address and communication preferences

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data through cookies and similar technologies:

Device and browser information: IP address, browser type and version, operating system, device identifiers
Usage data: pages visited, time spent, links clicked, referring URLs, and navigation paths
Analytics data: session duration, bounce rate, and traffic sources collected via HubSpot
Cookie data: session cookies, persistent cookies, and third-party cookies (see Cookie Policy for details)

1.3 Information from Third Parties

We may receive information about you from:

Technology partners and sponsors who refer or co-register members
Social media platforms (LinkedIn, Instagram) when you interact with our accounts
Event co-hosts and partner organizations within the utility sector

U2030 does not process payments through this website. No payment processor data is collected via www.utility2030.org.

2. How We Use Your Information

2.1 Service Delivery

Creating and managing your membership account on the Collective Brain Platform
Processing event registrations and attendance tracking
Delivering Corporate Membership and Advisory Services programs
Sending program materials, event agendas, and access credentials

2.2 Communications and Marketing

Sending our monthly newsletter, Insights, invitations, and industry announcements
Notifying you about upcoming events, webinars, and leadership programs
Responding to your inquiries, requests, and customer support needs

2.3 Platform and Community Operations

Facilitating peer-to-peer networking and collaboration among utility leaders
Personalizing your experience on the Collective Brain Platform
Moderating community content, forums, and discussions
Analyzing member engagement to improve programs and services

2.4 Legal and Business Purposes

Complying with applicable laws and regulatory requirements
Enforcing our Terms of Use and membership agreements
Preventing fraud, abuse, and unauthorized access
Maintaining records for accounting, tax, and audit purposes

3. Legal Basis for Processing (GDPR Users)

If you are located in the European Union or European Economic Area, we process your personal data on the following legal bases:

Contractual necessity: to fulfill our membership and event service obligations
Legitimate interests: to operate and improve our platform, communicate about relevant programs, and maintain community safety
Consent: for marketing communications and non-essential cookies (you may withdraw consent at any time)
Legal obligation: to comply with applicable laws and regulations

4. Sharing and Disclosure of Information

4.1 With Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Website hosting: Microsoft Azure
Payment processing: Not applicable — U2030 does not process payments through this website
Email/CRM: HubSpot
Analytics: HubSpot
Virtual events: Not applicable — no virtual event platform is used on this website

All service providers are contractually required to process data only as directed by U2030 and to implement appropriate security measures.

4.2 With Technology Partners and Sponsors

Where relevant to a specific program or event, U2030 may share limited attendee information with co-hosting partners or sponsors. Any such sharing is limited to what is necessary for the relevant purpose and is governed by appropriate data processing terms.

4.3 With the U2030 Community

The Collective Brain Platform is a member community. Information you post publicly within the platform may be visible to other members. Please exercise care regarding the information you share in community spaces.

4.4 Legal Requirements and Safety

We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect the rights, safety, or property of U2030, our members, or the public.

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify affected users prior to such transfer.

4.6 Sale of Personal Data

U2030 does not sell, rent, or trade your personal information to third parties for their own commercial purposes.

5. Your Privacy Rights

5.1 All Users

Unsubscribe from marketing emails at any time using the unsubscribe link in any email
Update or correct your account information by logging in to your profile
Request deletion of your account by contacting us at privacy@utility2030.org

5.2 California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights:

Right to Know: request disclosure of the categories and specific pieces of personal information collected about you in the past 12 months
Right to Delete: request deletion of your personal information, subject to certain legal exceptions
Right to Correct: request correction of inaccurate personal information
Right to Opt Out: opt out of the sale or sharing of your personal information for cross-context behavioral advertising
Right to Non-Discrimination: we will not discriminate against you for exercising your privacy rights

To submit a request, contact us at privacy@utility2030.org. We will respond within 45 days.

5.3 European Union / EEA Residents (GDPR)

Access: obtain a copy of your personal data
Rectification: correct inaccurate or incomplete data
Erasure: request deletion of your personal data
Restriction: limit how we process your data in certain circumstances
Data Portability: receive your data in a structured, machine-readable format
Object: object to processing based on legitimate interests or for direct marketing
Lodge a Complaint: file a complaint with your local data protection authority

To exercise these rights, contact privacy@utility2030.org. We will respond within 30 days.

6. Data Retention

Data is retained only as long as necessary for the purposes described in this policy, or as required by applicable law.

Data Category	Retention Period
Active member data	3 years following membership termination
Event registration data	7 years (legal and accounting purposes)
Newsletter subscriber data	Until unsubscription, plus 1 year
Website analytics data (HubSpot)	26 months
Payment transaction records	7 years

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For complete details on the types of cookies we use, your consent choices, and how to manage your preferences, please refer to our Cookie Policy available at www.utility2030.org/cookie-policy.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

HTTPS encryption for all data transmitted between your browser and our website
Access controls and authentication requirements for the Collective Brain Platform
Role-based access limitations for staff handling personal data
Microsoft Azure infrastructure security controls, including encryption at rest and in transit, access management, and compliance certifications

In the event of a data breach that poses risk to your rights and freedoms, we will notify affected individuals and applicable regulatory authorities as required by law.

9. Third-Party Links and Services

Our website and platform may contain links to third-party websites, sponsor pages, or integrated tools. This Privacy Policy does not govern those third-party services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our Services are intended for business professionals and are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data about a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the effective date and notify you by email or through a notice on our website.

12. Contact Us

Organization: Utility 2030 Leadership Collaborative
Address: 12850 Hwy 9, Suite 600-114, Alpharetta, GA 30004
Privacy Email: info@utility2030.org
General Inquiries: info@utility2030.org