U2030 INFLIGHT 2025 with Paymentus - Seattle, WA
Thu, Sep 18
|The Edgewater Hotel
Let’s take a day away from the office to get our ducks in a row. Together, we’ll explore how to reduce your cost-to-serve, boost affordability, and better serve your customers.
Time & Location
Sep 18, 2025, 8:30 AM – 3:00 PM
The Edgewater Hotel, 2411 Alaskan Wy, Seattle, WA 98121, USA
About the event
Today’s utility and telecom leaders face a high-stakes balancing act: rising costs, increasing customer expectations, and the urgent need to modernize, all while maintaining affordable and accessible services. Let’s take a day away from the office to get our ducks in a row. Together, we’ll explore how to reduce your cost-to-serve, boost affordability, and better serve your customers. U2030 IN-FLIGHT 2025 is a six-city “flight path” event series designed for utility professionals focused on billing and payment innovations, affordability, and customer experience.
Through a highly interactive Learning Experience Design (LXD) workshop, you’ll dive into practical strategies for:
Lowering your cost-to-serve
Tackling affordability challenges
Modernizing customer communications