
ENERGIZE Retreat
An Immersive Reset | Powerfully Human Utility Leadership
As utilities face rapid change driven by technology, regulation, and rising expectations, leaders are being asked to adapt faster than ever. While AI and advanced systems are reshaping how work gets done, the most critical aspects of leadership remain deeply human—judgment, empathy, trust, and courage under pressure.
In 2026, the ENERGIZE Retreat is an immersive leadership reset designed to strengthen human capabilities, helping you lead with clarity and confidence in an increasingly complex world.
Who Should Attend
The ENERGIZE Retreat is designed for utility leaders seeking renewal and perspective, wishing to reflect, reconnect, and strengthen how you show up—for your teams, organizations, and communities, including:
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Executive and Senior Leaders - CEOs, COOs, CIOs, CTOs, CFOs, and VPs responsible for enterprise-wide strategy, transformation, and public accountability.
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Customer, Communications, and Experience Professionals - Leaders shaping customer trust, affordability strategies, communications, and public-facing decisions in highly scrutinized environments.
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Technology, Digital, and Innovation Leaders – Executives, directors, managers, and supervisors integrating AI, advanced systems, and data-driven tools—while ensuring human judgment, ethics, and accountability remain central.
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Operations and Field Leadership - Leaders responsible for reliability, safety, emergency response, and real-time decision-making under pressure.
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People, Culture, and Change Leaders - HR, organizational effectiveness, DEI, and change management professionals supporting workforce resilience and leadership readiness.
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Emerging and High-Potential Leaders - Directors, managers, individual contributors, and program leaders preparing to step roles with increasing responsibilities.

To maximize time and cost efficiencies related to travel, we are co-locating three additional events—two held the day before the ENERGIZE Retreat and one held the day after. When you register for ENERGIZE, you will have the opportunity to register for these optional events. Please review each event carefully to confirm the intended audience before registering.
ENERGIZE Retreat Add-Ons
Open to RADIATE 25-26 Mixed-Utility Program Participants
Date: April 21, 2026
Location: Charleston, SC
More Information Coming Soon
RADIATE Participant Workshop
1
Open to RADIATE 24-25 RADIATE Graduates
Date: April 21, 2026
Location: Charleston, SC
More Information: Coming Soon
RADIATE Alumni Workshop
2
Open to Everyone
Date: April 23, 2026
Location: Charleston, SC
More Information: Coming Soon
Avertra MiCustomer User Group Meeting
2
Registration Coming Soon
Customer Panel

Christine Miles
National Accounts Sales, Paymentus, Session Moderator

Hayley Dautrich
Marketing Specialist, Gen Z (1997–2012)

Steve Deitz
Gen X (1965–1980)

Emily Fairchild
SEO & Content Marketing Manager, Millennial (1981–1996)

Kevin Wainman
Retired, Baby Boomer (1946–1964)
Agenda
ENERGIZE Retreat
Facilitators & Speakers

Jody Allison
Xcel Energy

Bashir Bseirani
CEO Avertra

Matt Chester
Principal, Member Success, U2030

Isaac Edmonds
Digital Marketing & Communications Manager, U2030
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Vanessa Edmonds
CEO, U2030

Kendall Helm
LADWP

Chris Hilborn
President, Advisory, U2030

Zoraya Oliver-Griffin
LADWP

Janisse Quinones
CEO & Chief Engineer, LADWP

JanisseBot
AI Bot, Created by Avertra

Joseph Ramallo
Chief Customer Officer, LADWP

Mandeep Samra
CEO, Burbank Water & Power

Bobbi Scroeppel
Northwestern Energy

Sean Vanslyke
CEO, SEMO Electric Cooperative & GOSEMO Fiber
Tuesday, April 21, 2026
6:00 PM – 8:30 PM | Welcome Dinner | Human Connection Before Content
Participate in a sit-down dinner featuring Charleston cuisine at the historic Francis Marion Hotel. This opening evening centers relationship, conversation, and presence—because trust and connection are the foundation of powerfully human leadership.
Welcome Address:
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Vanessa Edmonds, U2030
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Chris Hilborn, U2030
Wednesday, April 22
7:00 AM – 8:00 AM | Powerfully Human in Motion: Walking & Running Tours
Presence Begins in the Body
Start the day with movement and mindfulness through a guided walk (~2.5 miles) or run (~4 miles) through historic Charleston. Movement grounds attention, regulates stress, and sharpens awareness—essential skills for leaders operating under constant pressure.
Facilitators:
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Chris Hilborn (Running Group)
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Vanessa Edmonds (Walking Group)
9:00 AM – 9:30 AM | Continental Breakfast & Networking
Connection Without Agenda
Participate in an informal breakfast designed for conversation, reconnection, and ease—creating space for human connection before the day’s deeper work begins.
9:30 AM – 10:00 AM | Welcome, Safety Moment, Customer Moment & Introductions
Creating Conditions for Courage
This opening session establishes psychological safety, shared intention, and customer-centered grounding. Leaders cannot lead humanely without safety, empathy, and a clear sense of who they serve.
Facilitators:
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Vanessa Edmonds
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Chris Hilborn
10:00 AM – 10:45 AM | Panel: Misconceptions About Females in the C-Suite
The Human Cost of Invisible Pressure
Hear a candid discussion on assumptions, bias, and emotional labor—and how these unseen forces shape leadership behavior, decision-making, and resilience at the highest levels.
Moderator: TBD
Panelists:
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Janisse Quiñones, LADWP
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Mandip Samra, Burbank Water & Power
10:45 AM – 11:00 AM | Break
11:00 AM – 11:15 AM | LXD Session
Powerfully Human in Practice
Participate in a short, reflective Learning Experience Design (LXD) session designed to ground leadership in the human behaviors that matter most under pressure. Through guided reflection and peer exchange, participants explore how presence, empathy, accountability, and intention shape trust and outcomes for customers, teams, and communities. This session primes leaders to move from insight to action by reconnecting them to how their humanity is experienced—and how small shifts can create meaningful impact.
Facilitator: TBD
11:15 AM – 12:00 PM | Panel: Don’t Take Anything Personally
Emotional Resilience in a Highly Visible World
Applying Agreement #2 from The Four Agreements, this session explores how leaders maintain clarity, composure, and compassion amid scrutiny, criticism, and constant demand.
Moderator: TBD
Panelists:
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Bobbi Schroeppel, Northwestern Energy
12:00 PM – 1:00 PM | Lunch & Charitable Giving Project
Empathy as a Leadership Practice
Participate in a shared meal, paired with hands-on service, reinforcing the value that leadership doesn’t start with strategy; it starts with empathy and a responsibility to the community.
Facilitator: Isaac Edmonds
1:00 PM – 2:45 PM | Human + AI Segment Sessions
Defining, Testing, and Owning the Powerfully Human Advantage
As artificial intelligence becomes more embedded in utility operations and decision-making, leaders are confronting critical questions about roles, responsibility, and relevance. This three-part sequence is intentionally designed to define the boundaries between AI and human leadership, test those boundaries under pressure, and help leaders confidently own their uniquely human role in an AI-enabled world.
1:00 PM – 1:45 PM | Meet the JanisseBot: Phase 2 of the ChimaBot Experiment
Understanding the Tool
Participate in a live demonstration and discussion exploring AI digital twins, ethics, and crisis leadership. This session clarifies where AI adds value through speed, pattern recognition, and insight—and where human judgment, accountability, and values must lead. Participants leave with a clear understanding of AI’s role as an input to leadership, not an authority over it.
Moderator: Bashir Bseirani
Panelists:
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Janisse Quiñones, LADWP
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JanisseBot, AI Bot Created by Avertra
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Kendall Helm, LADWP
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Zoraya Oliver-Griffin, LADWP
1:45 PM – 2:00 PM | Crisis in 90 Seconds: Micro-Fire Drills
Deciding Under Pressure
Participate in rapid-fire crisis scenarios requiring real-time leadership decisions in 90 seconds, with and without AI-supported inputs. This fast-paced experience highlights how experience, intuition, emotional regulation, and accountability shape outcomes when time, data, and certainty are limited. Participants gain firsthand insight into the human burden of decision-making when the stakes are high.
Facilitator: Matt Chester
2:30 PM – 2:45 PM | Powerfully Human: Owning the Decision
Integrating and Reclaiming Confidence
Participate in an interactive Learning Experience Design (LXD) session focused on where technology ends and human leadership begins. Through guided reflection and peer exchange, this session reconnects leaders to the judgment, empathy, and accountability that define their role. Participants leave grounded in their responsibility to lead with confidence rather than defer in high-stakes moments.
Facilitator: TBD
2:45 PM – 3:45 PM | Panel: Generational Perspectives – Customer Panel
Building Trust Across Generations
Customers from five generations share how trust, communication, and expectations differ—and what remains fundamentally human across generations.
Moderator: Christine Miles
Panelists:
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Christine Miles, National Accounts Sales, Paymentus, Session Moderator
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Hayley Dautrich, Marketing Specialist, Gen Z (1997–2012)
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Steve Dietz, Gen X (1965–1980)
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Emily Fairchild, SEO & Content Marketing Manager, Millennial (1981–1996)
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Kevin Wainman, Retired, Baby Boomer (1946–1964)
3:45 PM – 4:30 PM | Ask Us Anything: Roundtable Rotations
Human Answers to Real Questions
Small-group, candid conversations hosted by utility leaders. No scripts. No slides. Just real questions, lived experience, and shared wisdom.
Facilitators: TBD
Table Hosts:
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Mandip Samra, Burbank Water & Power
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Janisse Quinones, LADWP
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Kendall Helm, LADWP
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Zoraya Oliver-Griffin, LADWP
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Bobbi Schroeppel, Northwestern Energy
4:30 PM – 5:00 PM | Getting Things Done & Closing
Committing to Powerfully Human Leadership
Reflection, commitment postcards, and participation in the Powerfully Human Commitment Wall—turning insight into intention and action.
Facilitators:
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Vanessa Edmonds
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Chris Hilborn
6:00 PM – 8:30 PM | Closing Dinner
Celebrating Humanity & Gratitude Toasts
Celebrate what you’ve learned during a closing dinner at the South Carolina Aquarium, featuring open-mic gratitude, recognition, and community—honoring the relationships and courage built throughout the retreat.
Francis Marion Hotel
Rising above Charleston’s Historic District, the Francis Marion Hotel blends Southern charm, historic elegance, and modern comfort—making it the perfect setting for the ENERGIZE Retreat.
Overlooking Marion Square and just steps from the city’s iconic gardens, boutiques, and restaurants, the hotel inspires both reflection and connection. Its timeless character and creative energy provide an ideal backdrop for meaningful dialogue and rejuvenated leadership..
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