Taryn Mitchell, Senior Manager of Customer Care at Baltimore Gas and Electric (BGE), exemplifies transformative leadership with her deep commitment to diversity and inclusion. Her inspiring journey from customer service representative to senior management earned her the prestigious Women Who SPARK Award for Diversity and Inclusion. Taryn has pioneered innovative interactive "lab" sessions that foster collaboration and creativity, resulting in significant enhancements to customer service efficiency and satisfaction. Additionally, she launched the Community Connection initiative, which provides vital support to vulnerable customers, showcasing her dedication to mentorship and community engagement that uplifts both employees and the broader community.
DOWNLOAD FULL ARTICLE HERE
WATCH Taryn's Ignite Talk on Building Your Personal Brand
Comments