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Last week I visited Amazon to place an order for dog treats. My bulldog, Hank, loves a particular brand.…
Cybersecurity is at the top of mind of all organizations as threats continue to escalate from nefarious players across…
Last week I visited Amazon to place an order for dog…
Cybersecurity is at the top of mind of all organizations as…
Regulated utilities are in the business of playing it safe, and…
The inauguration of the president of the United States, Joe Biden,…
General Motors shocked both the auto industry and the energy industry last month…
How utilities speak to customers about the impact of renewable energy…
By definition, ransomware is a type of malicious software designed to block access to…
Blake Morgan, a writer for Forbes, says customer-centricity is one of…
The past election was a close race between president, Donald Trump…
Until recently, the traditional regulated #utility model for simultaneously collecting #revenue…
What would our lives be like without water, gas, and electricity?…
Customer-centricity is all about putting the needs of the customer at…